PC Villa Real Estate SRL
(d/b/a Punta Cana Villa Real Estate)
PuntaCanaVilla.com

Last Updated: March 6, 2026

Introduction

PC Villa Real Estate SRL, doing business as Punta Cana Villa Real Estate (“Company”, “we”, “our”, or “us”), respects your privacy and is committed to protecting the personal information of visitors and clients who interact with our website PuntaCanaVilla.com.

This Privacy Policy explains how we collect, use, store, process, and protect personal information when you:

Visit our website
Submit inquiries about real estate properties
Request information about real estate investments
Register to receive property listings or market updates
Communicate with us by phone, email, messaging applications, or website forms

By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy.

For additional legal information regarding the use of this website, please review our related policies:

Cookie Policy
https://puntacanavilla.com/cookie-policy/

Real Estate Disclaimer
https://puntacanavilla.com/real-estate-disclaimer/

Accessibility Statement
https://puntacanavilla.com/accessibility/

Information We Collect

We may collect both personal information that you voluntarily provide and information that is automatically collected when you use our website.

Personal Information You Provide

When you submit forms, request property information, or communicate with us, we may collect information such as:

Full name
Email address
Phone number
Country of residence
Property preferences
Investment interests or purchasing intentions
Messages or inquiries submitted through contact forms

You are responsible for ensuring the accuracy of the information you provide.

Automatically Collected Information

When you visit our website, certain information may automatically be collected, including:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring websites

This information helps us improve website performance and user experience.

Real Estate Inquiry Information

Our website allows visitors to request information about real estate properties, developments, and investment opportunities.

When you submit a property inquiry, your information may be used to:

respond to your request
provide property listings and real estate opportunities
connect you with our real estate professionals
schedule property tours or consultations
send follow-up information related to your inquiry

Information submitted through our website may be stored in secure customer relationship management systems used to manage communications with prospective buyers and clients.

Submitting your information constitutes consent for us to contact you regarding your inquiry.

How We Use Personal Information

We may use personal information for purposes including:

responding to inquiries
providing real estate services
sending property listings or investment opportunities
improving website functionality
marketing communications
fraud prevention and security monitoring
compliance with legal obligations

We only process personal information when we have a legitimate business reason or legal basis to do so.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance website functionality and analyze visitor behavior.

Cookies may collect information such as:

browsing activity
session preferences
interactions with website content

We may use analytics and advertising technologies including:

Google Analytics
Google Ads
Meta advertising platforms
marketing automation tools

These tools help us understand website usage and improve marketing performance.

Users may disable cookies through browser settings, although some website functionality may be limited.

For detailed information regarding cookies used on our website, please review our Cookie Policy:

https://puntacanavilla.com/cookie-policy

For additional information regarding cookie regulations, please review guidance provided by the General Data Protection Regulation (GDPR):

https://gdpr.eu/

Digital Advertising and Retargeting

We may use digital advertising platforms to display advertisements to users who have previously visited our website.

These platforms may include:

Google Ads
Meta advertising platforms
other online advertising networks

These services may use cookies or similar tracking technologies to show relevant advertisements.

We do not receive personal information about users directly from advertising platforms beyond information voluntarily submitted through website forms.

Users may control advertising preferences through their browser settings or advertising platform privacy controls.

Real Estate Lead Advertising Disclosure

Property inquiries may be submitted through digital advertising campaigns including search engines and social media platforms.

Examples include:

Google Ads lead forms
Meta lead forms
real estate landing pages
online marketing funnels

Information submitted through these forms is used exclusively to respond to your inquiry and provide relevant real estate information.

PC Villa Real Estate SRL does not sell or distribute real estate leads to unrelated third-party brokers.

We may share personal information only in limited circumstances.

Service Providers

We may share information with trusted third-party providers that assist with:

website hosting
analytics services
marketing communications
customer relationship management systems
communication tools
advertising and audience-matching platforms (including Google Ads and Meta), to help us reach, identify, and communicate with prospective and existing clients through online advertising

These providers are required to protect personal information and use it only for authorized purposes.

In particular, we may share hashed or encrypted contact information (such as email addresses or phone numbers) with advertising platforms such as Google Ads to match our existing clients and leads with their accounts on those platforms for advertising purposes — including excluding them from certain advertising campaigns, or identifying prospective clients with similar characteristics to our best clients. This sharing is performed in compliance with the applicable advertising platform’s data policies, including Google’s Customer Match policy.

Legal Requirements

We may disclose personal information when required by law, regulation, or legal process.

Business Transfers

If PC Villa Real Estate SRL undergoes a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.

Data Security

We implement administrative, technical, and organizational safeguards designed to protect personal information.

However, no electronic transmission over the internet or storage system can be guaranteed to be completely secure.

Users access the website and transmit information at their own risk.

Data Retention

We retain personal information only as long as necessary to:

respond to inquiries
maintain client relationships
comply with legal obligations
resolve disputes
enforce agreements

Information may be deleted or anonymized once it is no longer required.

International Data Transfers

PC Villa Real Estate SRL operates in the Dominican Republic but serves international clients.

If you access this website from outside the Dominican Republic, your information may be transferred to and processed in the Dominican Republic or other jurisdictions where our service providers operate.

By using this website, you consent to these transfers.

Children’s Privacy

This website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

If such information is discovered, it will be removed promptly.

Your Privacy Rights

Depending on applicable laws in your jurisdiction, you may have the right to:

request access to personal data
request correction of inaccurate information
request deletion of personal information
object to certain types of data processing
request data portability

Requests may be submitted using the contact information listed below.

Third-Party Websites

Our website may contain links to third-party websites including property developers, service providers, or external resources.

We are not responsible for the privacy practices of third-party websites.

Users should review the privacy policies of those websites separately.

Property Information Disclaimer

Property listings, pricing, availability, and investment projections displayed on this website are subject to change without notice.

For additional information regarding property data and website usage, please review our Real Estate Disclaimer:

https://puntacanavilla.com/real-estate-disclaimer

Governing Law

This Privacy Policy shall be governed by the laws of the Dominican Republic.

For full legal terms regarding the use of this website, please review our Terms of Use:

https://puntacanavilla.com/terms-of-use

Accessibility

PC Villa Real Estate SRL is committed to maintaining a website that is accessible to all users.

For more information please review our Accessibility Statement:

https://puntacanavilla.com/accessibility

Intellectual Property and Copyright

All content on PuntaCanaVilla.com is protected by intellectual property and copyright laws.

For information regarding copyright claims or infringement notices please review our Copyright Policy:

https://puntacanavilla.com/copyright-policy

Meta Platform Data (WhatsApp and Facebook Messenger)

PC Villa Real Estate SRL, doing business as Punta Cana Villa Real Estate (“Company”, “we”, “our”, or “us”), uses Meta Platforms, Inc. (“Meta”) services â€” including the WhatsApp Business Platform and Facebook Messenger â€” to communicate with prospective and existing clients. This section describes how we collect, use, store, and protect information obtained through these Meta services, in addition to the general practices described elsewhere in this Privacy Policy.

Information We Collect Through Meta Services

When you contact us, or we contact you, through WhatsApp or Facebook Messenger, we may collect and process:

Your name, phone number, and/or Facebook Profile ID, as made available to us by the Meta Platform
The content of messages exchanged with our team, including text, images, documents, and voice notes you choose to send
Message metadata such as timestamps and delivery/read status
Information you voluntarily provide during the conversation (e.g., property preferences, budget, timeline)

How We Use This Information

We use information obtained through Meta services solely to:

Respond to your real estate inquiries and provide the information you requested
Assign your inquiry to the appropriate real estate agent or broker on our team
Follow up regarding properties, viewings, offers, or transactions you have expressed interest in
Maintain a record of our communications for customer service and quality purposes

We do not use data obtained through Meta services for unrelated advertising purposes, and we do not sell this data to third parties.

Storage and Security

Messages and contact information exchanged via WhatsApp or Facebook Messenger are stored securely within our internal customer relationship management system (ARIA), hosted on access-controlled infrastructure. Access is limited to authorized personnel â€” the real estate agent or co-broker assigned to your inquiry, and system administrators â€” on a need-to-know basis.

Data Retention

We retain conversation data obtained through Meta services for as long as necessary to fulfill the purposes described above, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time as described in the “Your Privacy Rights” section of this Privacy Policy.

We do not share data obtained through WhatsApp or Facebook Messenger with third parties, except: (a) with Meta itself, as necessary for the operation of these messaging services, in accordance with Meta’s own Data Policy and Platform Terms; (b) with service providers who help us operate our systems, under confidentiality obligations; or (c) where required by law.

Your Rights and Meta Platform Access

You may stop receiving messages from us at any time by blocking our WhatsApp Business number or Facebook Page, or by requesting that we stop contacting you. You may also manage your own connection to Meta’s services (including revoking any permissions granted to us) directly through your WhatsApp or Facebook account settings, independent of any request made to us.

This section is provided in compliance with Meta Platform Terms and the WhatsApp Business Messaging Policy, and should be read together with the rest of this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or technological changes.

Updated versions will be posted on this page with a revised date.

Contact Information

If you have questions regarding this Privacy Policy or your personal data, please contact:

PC Villa Real Estate SRL
Vista Cana Business Center Local 213
Vista Cana, Punta Cana
La Altagracia 23000
Dominican Republic

Email: ventas@puntacanavilla.com

Legal Entity Disclosure

Punta Cana Villa Real Estate is the trade name of PC Villa Real Estate SRL, a real estate company operating in Punta Cana, Dominican Republic.

PuntaCanaVilla.com provides information about real estate properties, investment opportunities, and related services for international buyers interested in the Punta Cana real estate market.